Privacy Policy for Future Football Last Updated: 18 January 2026
Introduction This Privacy Policy explains how Vortexia Interactive (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use Future Football (“the Game”).
We are committed to complying with:
UK General Data Protection Regulation (UK GDPR)
EU General Data Protection Regulation (EU GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)
Data Controller Vortexia Interactive Newcastle, England
_📧 Email: _VortexiaInteractive@proton.me
Age Restrictions The Game is not intended for children under 13 years of age.
If you are between 13 and 16 years old, parental or guardian consent may be required depending on your country.
We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted promptly.
Information We Collect
Email address
A password created specifically for the Game
⚠️ Important: We do not collect or store your email account password. Passwords are encrypted and securely managed by PlayFab.
Gameplay statistics, progress, and achievements
Matchmaking and multiplayer session data
Device type, operating system, and app version
Crash reports and performance diagnostics
IP address and general (non-precise) location data
Purchase history and transaction IDs
Store platform (Apple App Store or Google Play)
We do not collect or store payment card or banking information. All payments are processed by Apple or Google.
Advertising partners may collect:
Device identifiers
Ad interaction data
Contextual or performance-related information
This data is processed under the advertising provider’s own privacy policies and applicable consent requirements.
Data We Do NOT Collect We do not collect:
Email account passwords
Financial or banking information
Precise GPS location data (unless explicitly consented)
Personal messages or voice communications
Contacts stored on your device
Legal Basis for Processing We process personal data under the following legal bases:
Contract performance – to provide the Game and online services
Legitimate interests – to improve gameplay, prevent fraud, and maintain security
Legal obligation – to comply with applicable laws
Consent – for advertising, analytics, or cookies where required
How We Use Your Information We use personal data to:
Create and manage player accounts
Enable multiplayer and matchmaking
Save gameplay progress and statistics
Process in-app purchases
Display rewarded advertisements
Detect cheating, fraud, or abuse
Improve game performance and stability
Provide customer support
Comply with legal obligations
Data Sharing and Third Parties We may share data with:
PlayFab (Microsoft) Used for:
Account authentication
Cloud data storage
Multiplayer services
Apple & Google Used for:
App distribution
In-app purchase processing
Advertising & Analytics Providers Used for:
Rewarded ads
Performance measurement
All third parties process data under contractual obligations and applicable data protection laws.
We do not sell personal data.
International Data Transfers Your data may be processed outside the UK/EEA by trusted service providers.
Where applicable, we ensure appropriate safeguards, including:
Adequacy decisions
Standard Contractual Clauses (SCCs)
Equivalent legal protections
Data Retention We retain personal data for the following periods:
Account data: Until account deletion or 2 years after last activity
Gameplay data: Up to 3 years or until deletion is requested
Support communications: Up to 3 years
Legal compliance data: As required by law
Your Data Protection Rights Depending on your location, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time
How to Exercise Your Rights _📧 Email: _VortexiaInteractive@proton.me
We will respond within one month, extendable to three months for complex requests.
Data Security We implement appropriate technical and organizational safeguards, including:
Encryption in transit and at rest
Secure authentication systems
Access controls
Regular security reviews
Cookies and Similar Technologies The Game may use:
Essential technologies required for functionality
Analytics technologies to understand usage
Advertising technologies for rewarded ads
Consent is obtained where required by law. You can manage preferences through device or platform settings.
Data Breach Notification If a personal data breach occurs that poses a risk to your rights:
We will notify the relevant authority within 72 hours
We will notify affected users without undue delay
Supervisory Authority You may lodge a complaint with:
UK: Information Commissioner’s Office (ICO)
EU: Your local data protection authority
Changes to This Privacy Policy We may update this Privacy Policy periodically.
Minor changes: Posted in the Game
Material changes: Reasonable notice provided
Continued use of the Game constitutes acceptance.
Governing Language If this Privacy Policy is translated, the English version prevails in case of conflict.
Contact Information Vortexia Interactive Newcastle, England
_📧 Email: _VortexiaInteractive@proton.me